Service
Azra — AI Voice Assistant
Your phone no longer sleeps
A Turkish-speaking voice AI assistant, active 24/7
Azra speaks like a human on your phone line, books appointments, answers questions, and logs every call to your CRM — even while you sleep.
Problem
Sound familiar?
Every missed call is a missed opportunity. Calls outside business hours go unanswered; repetitive questions drain your team's time.
- Calls received outside business hours go unanswered
- Repetitive questions eat up your team's time
- Missed appointments and leads with no follow-up
- Call center costs keep climbing
- Automatically logs appointments, requests, and leads into your CRM
- Uninterrupted 24/7 availability — no concept of business hours
- Natural conversation with sensitivity to Turkish accents and meaning
- KVKK-compliant recording and voice-processing infrastructure
Solution
Azamol's approach
Azra integrates with your existing phone line. She answers incoming calls with human warmth, answers questions, and logs the request into your system.
Scope
What we offer
Inbound Call Answering
Active 24/7, greets callers with Turkish natural language understanding, identifies their needs, and routes them accordingly.
Appointment Booking & Management
Creates appointments based on availability, adds them to the calendar, and sends confirmation notices.
Q&A & Routing
Answers questions about pricing, services, and processes; transfers complex requests to a human representative.
CRM Lead Logging
Automatically logs each call's summary, caller information, and request into Notion or an integrated CRM.
Scheduled Outbound Calls
Outbound call support in pilot phase for appointment reminder and confirmation calls.
KVKK-Compliant Infrastructure
Voice recordings and processed data are stored in compliance with Turkey's KVKK (Personal Data Protection Law) requirements.
Process
How we work
- 01
Discovery & Line Analysis
We analyze your existing phone infrastructure, common question types, and routing needs.
- 02
Azra Personalization
We define dialogue flows, Q&A sets, and routing rules tailored to your business.
- 03
Line Integration
We connect Azra to your existing number or a new 0850 line. It works seamlessly with your existing switchboard system.
- 04
Testing & Calibration
Before going live, voice quality, comprehension accuracy, and dialogue flows are tested and fine-tuned.
- 05
Launch & Monitoring
Azra goes live. In the first weeks, we monitor call quality and CRM records together.
The Azamol difference
Why Azamol?
Turkish-first design: natural conversation with awareness of accent, dialect, and meaning
KVKK-compliant (Turkey's data protection law) with local infrastructure — your data stays in Turkey
Real phone line integration — no need to change your existing number
Natural dialogue with human warmth — not a synthetic voice, but a genuine conversational feel
Active 24/7 without interruption — independent of holidays or business hours
Example Conversation
How does Azra really talk?
The conversation below is a representative example of Azra's behavior — it is not an actual customer call.
Phone Line
Azra AI Voice Assistant — 0850 840 08 23
Customer
Hi, I'd like some information about your service pricing.
Azra
Hello, thank you for calling! To give you the most accurate information, I need to ask a few questions. Which area are you looking for support in — customer service or appointment management?
Customer
We'd like to set up an appointment system for our clinic.
Azra
Great, clinic appointment management is exactly our specialty. I'm informing our expert team and directing them to offer you the best solution. Would you like them to call you back, or would you prefer email?
Call saved to CRM — lead created
FAQ
Frequently asked questions
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